For the thrid year in a row, the Wall Street Journal and Winning Workplaces have teamed up to identify the top small-to-midsize business.
Among the small-to-midsize companies that were highlighted in this article, a common thread emerges:
Commitment to “strong people practices” in the workplace creates a better work environment, and in turn reduces turnover, increases retention, and facilitates satisfied and happy employees.
Inside these successful companies – there’s a lot of discussion, and a lot of time spent with people – breakfast meetings, annual meetings, idea sharing, etc. All this internal activity pulls together to make a better work environment, which manifests itself in the quality of service the company provides, and in the positive image the company is able to sustain – whcih translates to growth and revenue, even in a tough business environment. These companies have figured out how to maintain “service with a smile.”