Jose Palomino

E-Mail 'Interview with Wil Reynolds' To A Friend

January 17, 2012

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Customer Service: Five Guidelines for Using Twitter » Jose Palomino's Strategic Propositions » Value Prop Interactive
January 17, 2012 at 7:06 AM
Sink or Swim: The Vital Importance of Being a Social Brand » Jose Palomino's Strategic Propositions » Value Prop Interactive
February 6, 2012 at 12:53 PM

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Yvonne January 31, 2012 at 11:54 AM

Loved this interview, especially the discussion about how companies interact with their Twitter followers, and the emphasis Wil places on cold hard facts.

Reply

Jose Palomino January 31, 2012 at 3:14 PM

Yvonne,

We distilled some of Wil’s observations into a blog post: http://www.valueprop.com/blog/2012/01/customer-service-five-guidelines-for-using-twitter/

Best,
Jose

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