Jose Palomino

Engage the end user in the design process. [Don’t] just ask him what he needs, but ask him how he thinks it can be achieved.

– Amos Winter

Image credit: The MIT SPECTRUM

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If you missed Jose being interviewed on the B2B Marketing Radio Show that’s OK because you can listen to the recording on this post.

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You know what market you’re competing in, but do you have a clear sense as to the “maturity” of that market?

In order to accurately price you offering, you must determine to what degree your specific customer market is mature and well developed.

Image credit: krissen on Flickr

A general rule-of-thumb for identifying whether or not your product/offering is in an established market is if the market is over five years old. However, this is not the only indicator. Other indicators are slow growth in regards to new customers or products.

D.W. Block Associates, LLC, is an agribusiness strategy and management consulting firm serving the agricultural sector. On their website, they write, “Most of us have noticed that the seed business has fewer customers, more competition and more consolidation. Those are signs of a mature market.” Read More »

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On February 17, 2013, Downton Abbey‘s season 3 finale aired on PBS.  8 million Americans tuned in expectantly to witness the ongoing saga between Matthew and Mary, Bates and Anna, the Dowager Countess and whomever dared to ruffle her feathers.  In fact, just say one sentence about Downton Abbey at a party or on Twitter, and you will see just how enthusiastic fans are of the show.  It’s obvious: we not only love Downton Abbey, but we are (extreme) advocates for it.

Although we can’t all have a Maggie Smith on our team to woo people into becoming our fans with snarky one-liners, we all should be striving for brand advocacy from our customers.

We all want our customers to become our advocates, but what does it take to get there? Read More »

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Defining “Value Prop,” and How to Sharpen Yours

February 19, 2013

My company is called Value Prop Interactive.  My book is called Value Prop.  I figured there are enough new readers and subscribers to this blog to revisit the question: What is a “Value Prop?” A Value Prop – or value proposition – is a “platform” that first, defines what a product or service does – [...]

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5 Ways to Negotiate with Customer Service

February 12, 2013

Today’s guest post comes from VPI Staff Writer, Rachel Stephan Simko. If you’re interested in guest posting at Strategic Propositions, please contact us with your ideas! Last week, I wrote about my frustrating experience (read: battle) with an internet provider and their customer service team.  The depressing thing is that my battle is a common [...]

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Customer Service Battles: A True Story

February 5, 2013

Today’s guest post comes from VPI Staff Writer, Rachel Stephan Simko.  If you’re interested in guest posting at Strategic Propositions, please contact us with your ideas! We’ve all been there. Despite your best hopes and intentions, your top-notch research, and your staunch-but-wavering patience, you have — at one point or another — found yourself forced [...]

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3 Key Hints for your B2B Branding Strategy

January 29, 2013

Let’s face the facts.  You’re not Coca-Cola.  You’re not Apple.  You’re not even a B2C company.  You’re a B2B company, and sometimes that makes branding a little bit tricky. So how important is branding the B2B world?  Well, the truth is that just as in consumer purchases, brand promises matter to B2B buyers. Because of [...]

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