Preparing for strategic planning can be stressful. Before you book your conference room, spend time reflecting on these 3 ideas.
Strategic planning preparation is all about having the time and space to reflect on your business. But, we know that business owners are busy people. According to The Leader’s Calendar, the average CEO works 62.5 hours a week. As a result, a lot of business owners plan on the fly and when it comes to their strategy meetings, they struggle...
Failure to plan is planning to fail. But how do you carve out the time for the strategic planning process?
I often run into business owners that have a sense of urgency and purpose about their business. They are committed to growing their company and are working hard at it. They have a growth mindset, just like we talked about. But within that desire for growth, they also have a fatal flaw.
It’s a failure to plan. And, as the saying goes, a...
A growth mindset in business means you are actively pursuing growth on a daily, quarterly, and yearly basis. Are you serious about growing your business?
While it may surprise you, the answer is actually no, not everyone wants to grow.
There are three types of owners I see:
Defining your mission is one of 7 Critical Priorities that an owner-operator must consider when thinking strategically. But how do you do it?
Not sure what should be a priority in your business? Review this post.
What’s the first answer that comes to your mind when I ask, “Why does your company exist?”
For a lot of people, this can be a tricky question. The answer might be as simple as, “To make a living. To provide for my family, put food on the...
Decisions you make now will affect the future of your company. Here’s how to set your priorities and stick to them.
Imagine you’re the captain of a boat in the middle of the ocean—and your boat springs a leak. Your crew begins to panic. They bombard you with questions.
In this dire situation, only one question truly matters: Where is the hole? ...
In a small business, hiring a salesperson is easy...provided that you have great candidates to choose from, an incredibly compelling compensation package, stellar references, and preferably some prior experience with the candidate you’re hiring – so you know for sure they’ll produce.
Oh. You’re not sure you have that all lined up for your next hire?
OK. The simple fact is that working with many business owners and professional sales managers throughout the years,...
Yes, I can hear you groaning from my quarantine bunker…
Some owners may find defining their mission and vision to be a waste of time, reserved for consultants at high-end companies. Or they may have done this years ago and the end product is gathering dust on a plaque somewhere.
But in this time of economic and social...
Differentiation … at least the practical idea of it… came to mind when I first moved to the suburbs outside of Philadelphia 15 years ago. One of my more interesting discoveries—having grown up in Manhattan, where pizzerias are on every corner—was the sheer number of pizzerias in Wayne, PA.
Unlike the dense population of where I lived in Washington Heights in upper Manhattan, Wayne is a bucolic, suburban town with a very spread out community and its own nice...
Good customer service is an essential ingredient in the success of your business. In order to keep our customers coming back, we have to provide them with a fulfilling experience – one that makes them feel they are better off when they leave than when they came in.
And good customer service might not be such an elusive concept. It might be as easy as being nice to people – offering them a smile and your full attention instead of just a passing hello. But sometimes...
