How to Negotiate in Crisis—The Right Way

With the world in crisis, business owners find themselves negotiating on every front – from done deals that became undone to rent concessions. Here’s how to negotiate a win-win in crisis.

Negotiating is almost always a pain. There are always many feelings to navigate, wishes and desires to be fought for. Negotiation is never a relaxing activity—especially in a crisis like the pandemic we currently find ourselves in.

In a crisis, time gets shorter. The stakes...

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Don’t Panic! Six Truths for Business Owners in Crisis

While it may feel like the whole world fell apart overnight, now is not the time for despair. Here are 6 truths to hold on to in the midst of Coronavirus.
In the words of Mike Tyson, “everyone has a plan until they’re punched in the face.

As business owners, we’ve always known that the greater economy is beyond our control. And when things look rosy, this fact isn’t so scary. We have plans and strategies. We know our markets, our target customers, and...

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Dissolving the Friday Mindset: Should You Make the Call?

leadership sales Aug 16, 2013

It’s 3 PM on a sunny and hot Friday in summer.  Half of your sales team has been on “lunch runs” since noon and has basically checked out.  The other half has already left for the weekend.  To put it bluntly, sales are on holiday.

What’s going on here?  They’ve bought into the “Friday Mindset.”

You know — the idea that since no one else is really working on a Friday, why should they bother to make calls?...

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